Unit 1 Business Negotiation Skills 1
Unit 2 Range ofBusiness 19
Unit 3 Quality and Quantity 27
Unit 4 Specifications 35
Unit 5 Inquiries 45
Unit 6 Offer and Counter-offer 55
Unit 7 Withholding an Offer 65
Unit 8 Acceptance of an Order 73
Unit 9 Price 79
Unit 10 Sales and Commission 87
Unit 11 Payment Terms 95
Unit 12 Installment Payment 105
Unit 13 Date of Delivery 113
Unit 14 Packing 121
Unit 15 Transportation and Shipment 129
Unit 16 Insurance 141
Unit 17 Complaints 149
Unit 18 Claims 153
Unit 19 Inspection and Arbitration 161
Unit 20 Agency 169
Unit 21 Advertising Agent 179
Unit 22 Registration of Trademarks 187
Unit 23 Contract and Signing the Contract 193
Unit 24 Invitation to Tender 201
Unit 25 Investment 207
Unit 26 Outbound Investment of Chinese Enterprises 215
Unit 27 Technology and Technology Transfer 223
Unit 28 A Joint Venture 231
Unit 29 Chain Stores and Franchise 237
Unit 30 Compensation Trade 245
Appendix 1 Major World Currencies Names and Symbols 253
Appendix 2 Top 100 World Banks in 2010 255
Appendix 3 Terms Explanation 259
Appendix 4 Commonly Used Trade Terms Abbreviations 265