1 企业英语热身派 1
1.工商人每日一句/Modem Talks 2
2.上班前的准备活动/Warming Up Before Work 5
3.基本商业书信/Basic Business Letters 11
4.如何拨通国际电话/How To Place An International Call 27
5.必备重要简称/Useful Abbreviations 32
2 英语大谈生意经 41
1.我们要订购你们的产品/We d like to order your products. 42
2.你们的船货尚未到达/Your shipment hasn t arrived yet. 44
3.电脑出了问题/The computer does not work properly. 46
4.你能确定发送日期吗？Would you confirm the dispatch date? 48
5.你们如何解决这件事？/What can you do to solve the matter? 50
6.请您寄出信用状好吗？/Would you send a letter of credit? 52
7.让我们开始谈生意/Let s get down to business. 54
8.准备契约草案/Preparing a draft of the contract 56
9.让我考虑一下/Let me think it over. 58
10.你们对条款不满意吗？/Aren t you satisfied with the rerm? 60
11.我们可以起草一份正式契约/We can draw up a formal contract. 62
12.订立契约/Concluding the contract 64
13. 抱歉，我迟到了/Sorry, I m late. 66
14.参加家庭宴会/Going to a home party 68
15.宴会结束/The party is over. 70
16.不当宴会壁花/Be the life of the party. 72
17.愉快地去参加宴会/Go happily to the party. 76
3 商务文件面面观 85
1.信用状的种类/Types of L/C 86
2.银行的义务和责任/Liablities and Responsibilities of Banks 89
3.装船文件1/Shopping Documents1 92
4.装船文件2/Shopping Documents2 95
5.海运提单/Marine Bills of Lading 98
6.其他装船文件/Other Shipping Documents 101
7.保险文件/Insurance Documents 104
8.装船、装货和发货/Shipment,Loading or Dispatch 107
9.商业发票/Commercial Invoice 110
10.押汇作业/Negotiating a Documentar Bill of Exchange 113
11.呈交与日期的专门术语/Presentation Date Terms 117
12.外汇汇率/Foreign Exchange Rate 120
附录：贸易常用词语 124
4 琳琅满目话商展 133
1. 策划参展须知/General Information for a Fair 134
2.布置展台/Decorating the Booth 136
3. 介绍产品/Introducing the Products 140
附录：参展必备词语 146
5 为个人和公司设计形象 147
1.我可以自我介绍吗？/My I in troduce myself? 148
2.你好吗？/How are you? 150
3.你好/How do yo do. 152
4.我想见～先生/I would like to meet Mr.～. 154
5.让我来介绍～先生/Let me introduce～ 156
6.很高兴认识～/Glad to have met～ 158
7.你听说过我们公司？/Have you heard of our company? 160
8.ABC的创始人是谁？/Who is the founder of ABC? 162
9.主要制造商之一/One of the leading manufacturers 164
10.你们最大的市场在哪里？/Where is your biggest market? 166
11.电脑在中国的应用/Computers used in China 168
12.你们的市场份额如何？/What s your market share? 170
附录：银行及股市用语 172
6 电话热线的魅力 183
1.这里是白公馆吗？/Is this the White Residence? 184
2.有一个～打来的付费电话/We have a collect call from～ 186
3.我要和～说话/I d like to like talk to～ 188
4.安排约会/Making an appointment 190
5.请拼出名字好吗？/Would you please spell the name? 192
6.电话预定机票/Phoning for a flight reservation 194
7 出差充电专辑 197
1.在入境室/At the Immigration Office 198
2.请申报关税/Your customs declaration,please. 200
3.搭出租车/Getting a taxi 202
4.您有预定吗？/Do you a reservation? 204
5.洗衣服务/Laundry service 206
6.我要结账/I m checking out. 208
7.你能告诉我如何到～吗？/Could you tell me how to get to～ 210
8.独自在餐厅用餐/Having dinner alone in a restaurant 212
9.我想吃些肉菜/I d like to have some meat dishes. 214
10.我的胃有点不舒服/My stomach became upset. 216
11.租车/Renting a car 218
12. 还车/Bringing the car back 220
13. 在银行/At the bank 222
14.在邮局/At the post office 224
15.需要帮忙吗？/Need some help? 226
16.对不起，我不知道/I m sorry,Idon t know. 228
17.兑换旅行支票/Exchanging traveller s checks 230
18.在商店中/At the shop 232
8 办公室花絮 235
1.求职自我推销术/Selling oneself in a job interview 236
2.求职面试/Interviewing a job applicant 243
3.第一天上班/The first day on the job 246
4.参加业务会议/Participating in a business metting 252
5.午餐时间/Over lunch 258
6.女性主管/Working for a female boss 263