PARTⅠ Introducotion to Decision Support Systems 3
1 INTRODUCTION TO DECISIONSUPPORT SYSTEMS 3
2 HUMAN DECISION-MAKING PROCESSES 36
3 SYSTEMS, INFORMATION QUALITY, AND MODELS 83
4 TYPES OF DECISION SUPPORT SYSTEMS 129
PARTⅡ ? and Im?memting ? Support Systems 163
5 DSS ARCHITECTURE, HARDWARE, AND OPERATING SYSTEM PLATFORMS 163
6 DSS SOFTWARE TOOLS 197
7 BUILDING AND IMPLEMENTING DECISION SUPPORT SYSTEMS 258
8 MODELS IN DECISION SUPPORT SYSTEMS 297
9 MATHEMATICAL MODELS AND OPTIMIZATION 346
10 GROUP DECISION SUPPORT SYSTEMS 384
11 EXPERT SYSTEMS 424
PARTⅢ Data Warehousing 465
12 DATA WAREHOUSING AND EXECUTIVE INFORMATION SYSTEM FUNDAMENTALS 465
13 THE DATA WAREHOUSE DATABASE 491
14 ANALYZING THE CONTENTS OF THE DATA WAREHOUSE 524
15 CONSTRUCTING A DATA WAREHOUSE SYSTEM 562
PARTⅣ Summary 597
16 PULLING IT ALL TOGETHER:SYSTEMS INTEGRATION AND THE FUTURE OF DSS 597
Appendix: Cases 619
Index 655