1 Soft sell软推销 1
2 Sleepless nights失眠的夜晚 7
3 Tom s diner汤姆的餐馆 12
4 What s your line?你是干哪一行的？ 17
5 Poet s corner打油诗 22
6 Play it safe谨防事故 26
7 A room with a view带景观的房间 31
8 Excuses，excuses开脱之辞何其多 37
9 Street furniture街上的公物设施 43
10 How much do you like being with people?看看你有多合群？ 49
11 Brainteasers活络一下你的脑筋 54
12 Women at work上班的女人 60
13 Getting through交流与理解 66
14 Dads话说爸爸 72
15 What a mistake!如此错误！ 78
16 Eating out下馆子 84
17 Animal magic动物的魅力 91
18 Time off休闲时光 98
19 The Twenties 20年代 104
20 Mini-sagas微型故事 110
Answer key参考答案 115
Acknowledgements 122