Unit One Work-related Services 1 1
Unit Two Work-related Services 2 12
Unit Three Meetings and Seminars 23
Unit Four Formal Presentations＆Demonstrations 36
Unit Five Reports 47
Unit Six Public Available Information 59
Unit Seven Instructions and Guidelines 70
Unit Eight Socializing 80
Unit Nine The Media/Cultural Events 92
Unit Ten Business-related Travel,including Sightseeing 103
Appendix 113