Contents 22
Unit One Essentials of Business Communications……l 22
Unit Two Establishing Business Relation 22
Unit Three Enquiries and Replies 38
Unit Four Proforma Invoice 66
Unit Five Goods on Consignment 75
Unit Six Offers,Quotations and Counter-offer 94
Unit Seven Confirmation and Acceptance 112
Unit Eight Methods of Payment 126
Unit Nine Shipment 174
Unit Ten Insurance 200
Unit Eleven Banking Correspondence 223
Unit Twelve Telegrams 257
Unit Thirteen Telex and Fax 280