Preface 1
Unit1 1
Language Review NOUNS 1
Unit 2
Business Writing BUSINESS WRITING STYLE 4
Language Review PRONOUNS 13
Business Witing LETTER FORMAT 17
Unit3 28
Language Review ADJECTIVES 28
Business Writing ESTABLISHING BUSINESS RELATIONS 33
Unit4 38
Language Review ADVERBS 38
Business Writing REQUEST LETTERS 41
Unit5 47
Language Review VERBS 47
Business Writing REPLIES 51
Unit6 60
Language Review PREPOSTTIONS 60
Business Writing QUOTATION,OFFER AND COUNTER-OFFER 62
Language Review CONJUNCTIONS 68
Unit7 68
Business Writing CREDIT AND COLLECTION LETTERS 71
Unit8 77
Language Review SENTENCES 77
Business Writing COMPLAINTS,CLAIMS AND ADJUSTMENTS 80
Unit9 93
Language Review CLAUSES AND PHRASES 93
Business Writing SALES LETTERS 95
Unit10 103
Language Review PARAGRAPHS 103
Business Writing JOB APPLICATION AND RESUME 106
Unit 11 117
Language Review PUNCTUATION(Ⅰ) 117
Business Writing SOCIAL BUSINESS LETTERS 120
Unit 12 130
Language Review PUNCTUATION(Ⅱ) 130
Business Writing MEMOS AND MINUTES 137
Unit 13 146
Language Review CAPITALIZATION,ABBREVIATION AND NUMBER 146
Business Writing BUSINESS REPORTS 154
KEY TO EXERCISES 167