模块一 Approaching Tourism 1
Task 1 Travel Service 1
Task 2 Types of Travel 15
模块二 Guiding Work 29
Task 1 Tour Guiding 29
Task 2 How to Make a Guiding Speech 34
Task 3 Basic Methods of Introduction for Tour Guiding 39
Task 4 Guiding of Land Scenery and Nature Scenery 45
模块三 Travel 56
Task 1 Travel Itinerary Arrangment 56
Task 2 Service for Travel 61
Task 3 Guiding Service 66
Task 4 Dealing with the Problems in Travel 74
模块四 Means of Transportation 79
Task 1 Introduction of Traffic 79
Task 2 Air Traffic and Ticket 84
Task 3 Trains and Cars 91
模块五 Catering 97
Task 1 Catering Organizations 97
Task 2 Chinese Cuisine 101
Task 3 Booking，Seating and Ordering 107
Task 4 Banquet Service 112
Task 5 Table Manners and Proposing a Toast 118
模块六 Accommodation 126
Task 1 Modern Hotels 126
Task 2 Room Reservation and Checking in 133
模块七 Shopping 143
Task 1 Famous Chinese Local Specialty 143
Task 2 Basic Shopping Knowledge 148
Task 3 Promoting Tourist Products 153
模块八 Recreation 159
Task 1 Recreation Services 159
Task 2 Recreat ion Services and Marketing 166
模块九 Practical Writings 174
Task 1 Itineraries 174
Task 2 Business Letter for Travel 179
Task 3 Contracts for Travel 185
Task 4 Travel Agreements 189
附录一 旅游实用术语 193
附录二 旅游相关表格 200