Unit 1 Job Interview 1
Unit 2 Telephone Communication 13
Unit 3 Business Reception 25
Unit 4 Business Meetings 38
Unit 5 Business Travel 48
Unit 6 Business Presentations 62
Unit 7 Business Entertainment 74
Unit 8 Human Resources 88
Unit 9 Marketing 103
Unit 10 Trade Fair 114
Keys 124
Listening Scripts 138
References 190