实训项目1 Layout of Business Letter Writing商务书信写作格式 1
实训项目2 Establishing Business Relation建立业务关系 10
实训项目3 Enquiries and Replies询盘及回复 25
实训项目4 Offers and Counter-offers报盘和还盘 38
实训项目5 Sales Promotion促销 51
实训项目6 Orders and Acknowledgements订单和回执 64
实训项目7 Packing and Transportation包装和运输 79
实训项目8 Terms of Payment支付方式 92
实训项目9 Establishment， Amendment and Extension of the L/C开立、修改及延展信用证 108
实训项目10 Insurance保险 123
实训项目11 Agency代理 141
实训项目12 Complaints and Adjustments申诉和索赔 156
实训项目13 Electronic Correspondence电子信函 172
实训项目14 Forms of Trade贸易方式 190
参考答案 203