Unit One Understanding Company 1
Section One：Listen and Warm up 1
Section Two：Listen and Make Choices 2
Section Three：Listen and Fill in Blanks 3
Section Four：Listen and Dictate 3
Section Five：Listen and Make Judgments 4
Section Six：Listen and Understand 5
Unit Two Job Interview 7
Section One：Listen and Warm up 7
Section Two：Listen and Make Choices 8
Section Three：Listen and Fill in Blanks 9
Section Four：Listen and Dictate 9
Section Five：Listen and Make Judgments 10
Section Six：Listen and Understand 11
Unit Three Being a Clerk 12
Section One：Listen and Warm up 12
Section Two：Listen and Make Choices 13
Section Three：Listen and Fill in Blanks 13
Section Four：Listen and Dictate 14
Section Five：Listen and Make Judgments 15
Section Six：Listen and Understand 15
Unit Four Being a Manager 17
Section One：Listen and Warm up 17
Section Two：Listen and Make Choices 18
Section Three：Listen and Fill in Blanks 19
Section Four：Listen and Dictate 19
Section Five：Listen and Make Judgments 20
Section Six：Listen and Understand 21
Unit Five The Functions of Management 23
Section One：Listen and Warm up 23
Section Two：Listen and Make Choices 24
Section Three：Listen and Fill in Blanks 24
Section Four：Listen and Dictate 25
Section Five：Listen and Make Judgments 26
Section Six：Listen and Understand 26
Unit Six Decision-making 28
Section One：Listen and Warm up 28
Section Two：Listen and Make Choices 29
Section Three：Listen and Fill in Blanks 29
Section Four：Listen and Dictate 30
Section Five：Listen and Make Judgments 30
Section Six：Listen and Understand 31
Unit Seven Human Resource Management 33
Section One：Listen and Warm up 33
Section Two：Listen and Make Choices 34
Section Three：Listen and Fill in Blanks 34
Section Four：Listen and Dictate 35
Section Five：Listen and Make Judgments 36
Section Six：Listen and Understand 37
Unit Eight Job Motivation 39
Section One：Listen and Warm up 39
Section Two：Listen and Make Choices 40
Section Three：Listen and Fill in Blanks 41
Section Four：Listen and Dictate 41
Section Five：Listen and Make Judgments 42
Section Six：Listen and Understand 43
Unit Nine Training at Work 45
Section One：Listen and Warm up 45
Section Two：Listen and Make Choices 46
Section Three：Listen and Fill in Blanks 47
Section Four：Listen and Dictate 48
Section Five：Listen and Make Judgments 48
Section Six：Listen and Understand 49
Unit Ten Quality Management 51
Section One：Listen and Warm up 51
Section Two：Listen and Make Choices 52
Section Three：Listen and Fill in Blanks 52
Section Four：Listen and Dictate 53
Section Five：Listen and Make Judgments 53
Section Six：Listen and Understand 54
Unit Eleven Customer Relations 56
Section One：Listen and Warm up 56
Section Two：Listen and Make Choices 57
Section Three：Listen and Fill in Blanks 57
Section Four：Listen and Dictate 58
Section Five：Listen and Make Judgments 59
Section Six：Listen and Understand 60
Unit Twelve Accounting 62
Section One：Listen and Warm up 62
Section Two：Listen and Make Choices 63
Section Three：Listen and Fill in Blanks 64
Section Four：Listen and Dictate 65
Section Five：Listen and Make Judgments 65
Section Six：Listen and Understand 66
Tapescripts 68