Unit 1 Understanding Organizations 1
Unit 2 Successful Organizations Put People First 16
Unit 3 Money Motivate,or Not? 33
Unit 4 Johnson Johnson 49
Unit 5 Cisco Systems 66
Unit 6 Women and Workplace Stress 81
Unit 7 Sexual Harassment:Unequal Power in the Workplace 98
Unit 8 Policies and Organization in the UPS 114
Unit 9 Southwest Airline 129
Unit 10 Personality and Organizational Behavior 150
Unit 11 Cross-cultural Leadership:Japan 167
Unit 12 Corporate Change Leader:Jack Welch 185
Appendix Ⅰ Key to the Exercises 204
Appendix Ⅱ Glossary of Organizational Behavior 213