Unit 1 An Introduction 1
Warm-up Cases 1
Culture 5
Communication 7
Intercultural Commurication 8
Exercises 12
Unit 2 Daily Verbal Communication(Ⅰ) 17
Warm-up Cases 17
Form of Address 22
Greeting 25
Initiating Conversation and Conversation Topic 26
Visiting 29
Parting 31
Exercises 32
Unit 3 Daily Verbal Communication(Ⅱ) 41
Warm-up Cases 41
Compliments and Compliment Responses 48
Social Functions of Compliments 50
Differences Between Chinese and English Compliments 51
Common Response Formulas of English and Chinese Compliments 54
Cultural Assumption 56
Expressions of Gratitude and Apology in English and Chinese 57
Exercises 59
Unit 4 Verbal Communication 67
Warm-up Cases 67
Culturally Loaded Words 70
Cultural Reflections on Proverbs 74
Taboos 76
Differences in Cultural Thought Patterns 78
Exercises 80
Unit 5 Nonverbal Communication 85
Warm-up Cases 85
Nonverbal Communication,Its Underestimated Status 93
Nonverbal Communication,Its Study Areas 95
Cultural Differences in Nonverbal Communication 95
Time Language 96
Space Language 98
Body Language 102
Paralanguage 108
Exercises 111
Unit 6 Cross-gender Communication 115
Warm-up Cases 115
Sex and Gender 119
Feminine and Masculine Communication Cultures 120
Understanding Cross-gender Communication 124
Six Principles for Effective Cross-gender Communication 127
Exercises 129
Unit 7 Cultural Variations in Negotiation Styles 137
Warm-up Cases 137
Cultural Variations in Conducting Business 143
Cultural Variations in Selecting Negotiators 148
Cultural Variations in Decision-making 149
Conclusion 152
Exercises 152
Warm-up Cases 159
Unit 8 Humor Interpretation in Intercultural Encounters 159
Humor as a Pathway to Intercultural Communication Competence 161
Converting Enthymeme into Syllogism 168
Locating Analogous Cultural Contexts 172
The Metastep 174
Summary 175
Exercises 177
Unit 9 Intercultural Personhood:An Integration of Eastern and Western PerspectivesWarm-up Cases 181
Eastern and Western World Views 187
A Synthesis 193
Complementarity 195
Toward Intercultural Personhood 196
Exercises 198
Bibliography 205
Appendices 211
Appendix Ⅰ:A Social-cultural Test 211
Appendix Ⅱ:Teaching Syllabus for Intercultural Communication 219
Appendix Ⅲ:Key for Reference 227