Part Ⅰ About Negotiation 1
Part Ⅱ Business Negotiation 11
Unit 1 Introduction 13
Unit 2 Appointment 28
Unit 3 Negotiating on Quality Quantity 39
Unit 4 Negotiating on Price 56
Unit 5 Negotiating on Payment 69
Unit 6 Negotiating on Packing 82
Unit 7 Negotiating on Shipment 97
Unit 8 Insurance 110
Unit 9 Contract Amendment 122
Unit 10 Complaint,Claim Arbitration 134
Unit 11 Negotiating on Sole Agent 147
Unit 12 Flexible Trade 159
Part Ⅲ Simulated Training for Business Negotiation 169
Part Ⅳ Suggested Translations 185
Bibliography 207