Unit 1 Introduction:Communication Writing(导论:信息沟通与写作) 1
Unit 2 Telephone Message(电话留言) 10
Unit 3 Fax(传真) 18
Unit 4 Agenda and Schedule(议程表与日程表) 23
Unit 5 Minutes and Note-taking(会议记录与会议笔记) 34
Unit 6 Summaries and Abstracts(会议总结与会议摘要) 45
Unit 7 Memos and Notices(备忘录与通知) 56
Unit 8 Business Social Letters(商务社交信函) 73
Unit 9 E-mails and Questionnaires(电子邮件与问卷调查) 98
Unit 10 Application letter Resume(求职信和简历) 112
Unit 11 Press Release(新闻稿) 141
Unit 12 Advertisements and Leaflet Brochures(广告与单张宣传册) 160
Unit 13 News-letters(简报) 179
Unit 14 Business Reports(业务报告) 188
Unit 15 Contracts and Agreements(合同与协议) 203
Unit 16 Graphs and Diagrams(图表) 226
Key to Exercises 238
Bibliography 256