目录Chapter One Establishment of Business Relations 1
Chapter Two Inquiry 31
Chapter Three Quotations and Offers 60
Chapter Four Making Counter-offers Declining Orders 92
Chapter Five Conclusion of Business 120
Chapter Six Terms of Payment 159
Chapter Seven Letter of Credit 184
Chapter Eight Packing and Shipment 217
Chapter Nine Insurance 247
Chapter Ten Complaints and Claims 267
Chapter Eleven Agency 292