Unit 1
Text A The Art of Writing Letters 1
Dialogues Filing 8
Writing Practice The Structure of the Paragraph 10
Text B Personal Letters 13
Unit 2
Text A Business Correspondence 18
Dialogues How to Deal with Correspondence 26
Writing Practice The Requirements of the Paragraph 28
Text B Business Letters 31
Unit 3
Text A Invitations and Replies 38
Dialogues Making a Sales Call 44
Writing Practice Listing 47
Text B Sample Invitations and Replies 50
Unit 4
Text A Job Applications 56
Dialogues A Job Interview 62
Writing Practice Exemplification 65
Text B Job Application Documents 68
Unit 5
Text A Recruiting 74
Dialogues An Interview with the Personnel Manager 81
Writing Practice Time and Space 84
Text B Recruiting Documents 87
？ 94
Vocabulary and Structure 94
Cloze Test 96
Reading Comprehension 97
Translation 101
Writing 103
Unit 6
Text A Memos 104
Dialogues Secretarial Services 112
Writing Practice Cause and Effect 114
Text B Sample Memos 116
Unit 7
Text A Business Repots 122
Dialogues Business Documents 128
Writing Practice Comparison and Contrast 130
Text B Sample Business Reports 134
Unit 8
Text A Advertising 140
Dialogues Reading Ads in the Newspaper 146
Writing Practice Definition 150
Text B Sample Advertisements 152
Unit 9
Text A Contracts 158
Dialogues Investing Money 165
Writing Practice Classification 168
Text B Sales Contracts 171
Unit 10
Text A Claims and Adjustments 178
Dialogues Claim on Quality 184
Writing Practice Essay Organization 187
Text B Complaints and Replies 191
R？rision 2
Vocabulary and Structure 198
Cloze Test 201
Reading Comprehension 201
Translation 205
Writing 207
Vocabulary 208
Phrases 230
Proper Names 233