Part One 1
Chapter One Telephone Calls 1
Lesson One 4
（Ⅰ）Calling Someone to the Phone 4
（Ⅱ）Dialing the Wrong Number 4
（Ⅲ）I Think You Have the Wrong Number 5
（Ⅳ）Talking to the Operator 5
（Ⅴ）We Were Cut off 6
Lesson Two Leaving a Message 12
Lesson Three 19
（Ⅰ）Giving Instructions to the Secretary 19
（Ⅱ）Asking for Information and Making a Flight Reservation 19
（Ⅲ）Ordering a Taxi 20
Lesson Four 26
（Ⅰ）Changing the Date for a Meeting 26
（Ⅱ）Failing to Attend a Meeting 26
Lesson Five Making an International Call 32
Chapter Two Reception 39
Lesson Six Receiving Clients 40
Lesson Seven Do I Have any Messages? 45
语法：定语从句 49
Chapter Three At the Post Office 59
Lesson Eight Buying Stamps and Registering Letters 60
Lesson Nine Could You Tell Me How Much the Postage Is? 65
Lesson Ten Picking up the Package and Cashing the Money Order 69
Chapter Four At a Restaurant 74
Lesson Eleven Dining in the Restaurant 75
Lesson Twelve A Farewell Dinner 84
Chapter Five Visiting Foreign Friends 95
Lesson Thirteen David Ma Pays a Visit to Mr.Brown 96
Lesson Fourteen Why to Be Afraid of Visiting Foreign Homes? 103
语法：名词性从句 107
Chapter Six Looking for a Job 112
Lesson Fifteen 113
（Ⅰ）I'm Sorry the Job Has just Been Taken 113
（Ⅱ）Sitting for an Interview 113
Lesson Sixteen I Came about the Job You Advertised 121
Chapter Seven At the Bank 129
Lesson Seventeen At the Bank 131
（Ⅰ）Would You Cash These Traveler's Checks and Change These Pounds for Me,Please? 131
（Ⅱ）How to Open a Savings Account 131
（Ⅲ）Opening a Checking Account 132
Lesson Eighteen The Bank Service 140
Chapter Eight Sightseeing and Shopping 147
Lesson Nineteen What a Grand View! 148
Lesson Twenty Introducing Scenic Spots 152
Lesson Twenty-one Shopping 158
Vocabulary 164
Part Two 176
Chapter One Negotiations on Foreign Trade and Economics 176
Lesson One Price 177
Lesson Two Quality First 183
Lesson Three Packing 188
Lesson Four Delivery Date 192
Lesson Five Negotiation Concerning the Terms of Payment 196
语法：动词的非谓语形式 199
Chapter Two Business Letters 207
Lesson Six A Letter to a Professor 208
Lesson Seven Enquiry 220
Lesson Eight Quotation 223
Lesson Nine Ordering 227
Lesson Ten Contract 232
语法：现在分词和动名词（V-ing） 236
Lesson Eleven L/C Amendment 245
Lesson Twelve Shipment 250
Lesson Thirteen Insurance 255
Lesson Fourteen Terms of Payment 261
语法：过去分词（V-ed） 266
Chapter Three Telegram,Telex and Fax 272
Lesson Fifteen A Telegram 273
Lesson Sixteen Telex and Fax 278
Chapter Four Opening Speech,Closing Speech and Minutes 283
Lesson Seventeen Opening Speech and Closing Speech 284
Lesson Eighteen Minutes of a Class Meeting 287
Chapter Five Forms 290
Lesson Nineteen Some Samples of Forms 291
（Ⅰ）Invoice 291
（Ⅱ）Notice of Delivery 292
（Ⅲ）Application of Remittance 293
（Ⅳ）Telegram 294
（Ⅴ）Application for Collection 295
（Ⅵ）Packing List 296
（Ⅶ）Sales Confirmation 297
（Ⅷ）Purchase Contract 300
Vocabulary 304