PROLOGUE:GETTING READY FOR PRIME TIME 1
PART 1 Business Trends:Cultivating a Business in Diverse,Global Environments 2
1 Managing within the Dynamic Business Environment:Taking Risks and Making Profits 2
2 Competing in Global Markets 34
3 Demonstrating Ethical Behavior and Social Responsibility 68
APPENDIX:Working within the Legal Environment of Business 92
PART 2 Business Ownership:Starting a Small Business 108
4 Choosing a Form of Business Ownership 108
PART 3 Business Management:Empowering Employees to Satisfy Customers 140
5 Management,Leadership,and Employee Empowerment 140
6 Adapting Organizations to Today's Markets 168
PART 3 CAREER PORTFOLIO 197
PART 4 Management of Human Resources:Motivating Employees to Produce Quality Goods and Services 197
7 Motivating Employees and Building Self-Managed Teams 200
PART 4 CAREER PORTFOLIO 231
PART 5 Marketing:Developing and Implementing Customer-Oriented Marketing Plans 232
8 Marketing:Building Customer and Stakeholder Relationships 232
9 Developing and Pricing Products and Services 264
PART 5 CAREER PORTFOLIO 264
PART 6 Decision Making:Managing Information 296
10 Understanding Financial Information and Accounting 296
PART 6 CAREER PORTFOLIO 327
PART 7 Managing Financial Resources 330
11 Financial Management 330
12 Securities Markets:Financing and Investing Opportunities 358
13 Understanding Money and Financial Institutions 392
PART 7 CAREER PORTFOLIO 419