Chapter 1 Introduction to Public Service Management 1
1.1 What Is Public Service? 1
1.1.1 Definition of Public Service 1
1.1.2 Characters of Public Service 1
1.1.3 History of Public Service 1
1.2 Publicness of Public Service 3
1.2.1 Academic and Practical Research on Publicness of Public Service 3
1.2.2 Obstacles in Pursuing Publicness of Public Service 4
1.2.3 Suggestions and Solutions 4
1.3 Public Service in the Development of Public Administration Science 6
1.3.1 The Old Public Administration 6
1.3.2 The New Public Management 7
1.3.3 The New Public Service 7
1.4 What is Public Service Management? 10
1.4.1 Definition of Public Service Management 10
1.4.2 Public Service Motivation 10
1.5 Control of Public Service Quality 13
Chapter 2 Public Service Provision in China 17
2.1 Public Service Units in China 17
2.1.1 What Is Public Service Unit? 17
2.1.2 How the PSUs Operate? 17
2.2 Public Service Provision in China—Science and Technology Services 20
2.2.1 The Basic Regulation on Science and Technology Services 20
2.2.2 Development of Science and Technology Services in China 21
2.3 Public Service Provision in China—Education Services 24
2.3.1 Basic Regulation on Education Services 24
2.3.2 Development of Education Services in China 25
2.4 Public Service Provision in China—Public Cultural Services 29
2.4.1 Definition and Contents of Public Cultural Services 29
2.4.2 Managing Organs of Public Cultural Services in China 30
2.4.3 Development of Public Cultural Services in China 30
2.5 Public Service Provision in China—Public Health Services 33
2.5.1 Basic Public Health Service in China 33
2.5.2 The Development of Public Health Service in China 34
Chapter 3 The Essence of Classics in Public Service Management 38
3.1 History of Administrative Theories 38
3.1.1 Initial Period（1887—1918) 38
3.1.2 Orthodox Period（1919—1945） 40
3.1.3 Criticizing and Transforming Period（1946—1959） 40
3.1.4 Period of Application and Development（1960s—1970s） 41
3.1.5 Challenging and Creative Period （1970s—1980s） 42
3.1.6 Summarizing and Probing Period（1980s—） 43
3.2 The Essence of Classics in Public Service Management 48
3.2.1 The Study of Administration 48
3.2.2 Politics and Administration 52
3.2.3 The Principles of Scientific Management 53
3.2.4 14 Principles of Management 60
3.2.5 The Science of Muddling Through 63
3.2.6 Reinventing Government:How the Entrepreneurial Spirit is Transforming the Public Sector 66
3.2.7 The New Pubic Service:Serving Rather than Steering 74
Chapter 4 Political Party and State Organ 84
4.1 Political Party 84
4.1.1 An Overview of Political Party 84
4.1.2 The Ruling Political Party of People's Republic of China 87
4.1.3 The Registered Minor Parties in People's Republic of China 93
4.1.4 Chinese People's Political Consultative Conference 96
4.2 State Organ 100
4.2.1 An Overview of State Organ 100
4.2.2 Legislative Branch 101
4.2.3 The Presidency 104
4.2.4 Executive Branch 108
4.2.5 Judicial Branch 125
4.2.6 Military Branch 134
4.3 Official Positions in the Communist Party of China and State Organs of People's Republic of China 138
4.3.1 Official Positions in the Communist Party of China 138
4.3.2 Official Positions in the Legislative Branch 142
4.3.3 Official Positions in the Presidency 143
4.3.4 Official Positions in the Executive Branch 144
4.3.5 Official Positions in the Judicial Branch 148
4.3.6 Official Positions in the Military Branch 148
Chapter 5 Academic English 151
5.1 Conducting an Effective English Literature Search 151
5.1.1 Definition of English Literature Search 151
5.1.2 Reasons for Doing English Literature Search 152
5.1.3 Rules and Steps to Do Academic English Literature Search 153
5.2 Performing an Academic English Literature Review 163
5.2.1 Definition of a Literature Review 163
5.2.2 Contents of a Literature Review 164
5.2.3 Steps to Do an Academic English Literature Review 165
5.3 English Language Skills in Thesis and Dissertation Writing 167
5.3.1 Title of Thesis and Dissertation in English 167
5.3.2 Abstract of Thesis and Dissertation in English 170
Chapter 6 English at Work 172
6.1 English in the Interview 172
6.1.1 Personal Information 172
6.1.2 Education Background 174
6.1.3 Experiences and Potentialities in Work 175
6.2 How to Write E-mail 181
6.2.1 Subject Header 181
6.2.2 Salutation 182
6.2.3 Titles and Greetings 182
6.2.4 Introducing Yourself 183
6.2.5 Start the Letter 185
6.2.6 Closing Sentence 186
6.3 How to Write a Successful CV 189
6.3.1 What Is a CV? 189
6.3.2 When Should a CV Be Used? 190
6.3.3 What Information Should a CV Include? 190
6.3.4 What Makes a Good CV? 191
Appendix 196
References 208