Unit1 1
NOUNS 1
BUSINESS STYLE 3
Unit2 14
PRONOUNS 14
LETTER FORMAT 17
Unit3 28
ADJECTIVES 28
ESTABLISHING BUSINESS RELATIONS 32
Unit4 42
ADVERBS 42
REQUEST LETTERS 44
Unit5 54
PROPOSITIONS 54
QUOTATION,OFFER AND COUNTER-OFFER 56
Unit6 64
VERBS 64
ORDER AND CONTRACT 68
Unit7 77
CONJUNCTIONS 77
PAYMENT AND COLLECTION LETTERS 78
Unit8 90
SENTENCES 90
COMPLAINTS,CLAIMS AND ADJUSTMENTS 93
Unit9 107
CLAUSES AND PHRASES 107
SALES LETTERS 109
Unit10 118
PARAGRAPHS 118
JOB APPLICATION AND RESUME 121
Unit11 133
PUNCTUATION(Ⅰ) 133
SOCIAL BUSINESS LETTERS 135
Unit12 147
PUNCTUATION(Ⅱ) 147
MEMOS AND MINUTES 154
Unit13 164
CAPITALIZATION,ABBREVIATION AND NUMBER 164
BUSINESS REPORTS 171
商务英语写作常用缩略语 186
KEYS TO EXERCISES 205