Unit 1 Introducing a Company 1
Section 1 Before-class Activities:Getting Things Ready 1
Section 2 In-class Activities:Things to Do 2
Section 3 Things to Write 7
Section 4 After-class Activities:More Things to Do 10
Unit 2 Establishing Business Relations 14
Section 1 Before-class Activities:Getting Things Ready 14
Section 2 In-class Activities:Things to Do 15
Section 3 Things to Write 20
Section 4 After-class Activities:More Things to Do 23
Unit 3 Promoting Products and Services 28
Section 1 Before-class Activities:Getting Things Ready 28
Section 2 In-class Activities:Things to Do 29
Section 3 Things to Write 34
Section 4 After-class Activities:More Things to Do 36
Unit 4 Attending Fairs and Exhibitions 41
Section 1 Before-class Activities:Getting Things Ready 41
Section 2 In-class Activities:Things to Do 42
Section 3 Things to Write 47
Section 4 After-class Activities:More Things to Do 52
Unit 5 Negotiations 56
Section 1 Before-class Activities:Getting Things Ready 56
Section 2 In-class Activities:Things to Do 57
Section 3 Things to Write 62
Section 4 After-class Activities:More Things to Do 66
Unit 6 Contracts 71
Section 1 Before-class Activities:Getting Things Ready 71
Section 2 In-class Activities:Things to Do 72
Section 3 Things to Write 78
Section 4 After-class Activities:More Things to Do 80
Unit 7 Culture and Etiquette 85
Section 1 Before-class Activities:Getting Things Ready 85
Section 2 In-class Activities:Things to Do 86
Section 3 Things to Write 91
Section 4 After-class Activities:More Things to Do 94
Unit 8 Business Ethics and Integrity 98
Section 1 Before-class Activities:Getting Things Ready 98
Section 2 In-class Activities:Things to Do 99
Section 3 Things to Write 104
Section 4 After-class Activities:More Things to Do 107
Unit 9 Modern Administration 112
Section 1 Before-class Activities:Getting Things Ready 112
Section 2 In-class Activities:Things to Do 113
Section 3 Things to Write 118
Section 4 After-class Activities:More Things to Do 123
Unit 10 Dealing with Workplace Problems 128
Section 1 Before-class Activities:Getting Things Ready 128
Section 2 In-class Activities:Things to Do 129
Section 3 Things to Write 134
Section 4 After-class Activities:More Things to Do 137
Vocabulary 143
Phrases and Expressions 152