Unit 1 Excuse Me,Sir.I'm Looking for Building 28 1
Unit 2 "Thank you""You're welcome" 20
Unit 3 I Have a Complaint to Make 35
Unit 4 The Clubhouse Looks like a Palace 49
Unit 5 I'd Like to Set up an Internet Service,Please 62
Unit 6 Can We Rent Two Floors in This Office Building? 77
Unit 7 I Want to Know About Your Houses 91
Unit 8 We'll Send a Repairman Right Now 112
Unit 9 Let's Start Our Meeting 129
Unit 10 We Wish We Could Meet Your Needs 145
Glossary 159
Phrases and Expressions 167
Scripts and Answers for Reference 169
参考文献 205