Part 1 Introduction to Business English Writing商务英语写作概述Unit 1 Basics for Business English Writing 2
Part 2 Business Letters业务信函 22
Unit 2 Enquiries and Replies to Enquiries 22
Unit 3 Contracts 48
Unit 4 Sales Letters 58
Unit 5 Orders 71
Unit 6 Payment Demands 82
Unit 7 Payment 91
Unit 8 Packing and Transportation 99
Unit 9 Complaints and Replies to Complaints 110
Part 3 Office Documents办公文书 140
Unit 10 E-mail and Fax 140
Unit 11 Minutes 153
Unit 12 Notices 168
Unit 13 Memos 175
Unit 14 Business Reports 185
Part 4 Social Correspondence社交信函 206
Unit 15 Job Application and Resume 206
Unit 16 Letters of Recommendation 229
Unit 17 Letters of Invitation 240
Unit 18 Letters of Thanks 249
Unit 19 Welcome Speeches and Send-off Speeches 257
Unit 20 Letters of Congratulation 274
References参考文献 283