Chapter One Introduction to Business Writing 1
Module 1 An Overview of Business Writing 4
Module 2 Construction of Effective Sentences and Paragraphs 14
Module 3 Structure of Business Writing 22
Chapter Two Job Hunting 33
Module 1 Resume 37
Module 2 Job Application Letter(Cover Letter) 47
Review and Assessment1 56
Chapter Three Publicity 61
Module 1 Company Profile 65
Module 2 Product Description 73
Module 3 Sales Letter 79
Review and Assessment 2 88
Chapter Four Social Communication 93
Module 1 Letters of Invitation 97
Module 2 Letters of Thanks 105
Module 3 Letters of Congratulation 113
Review and Assessment 3 123
Chapter Five Contract Negotiation 127
Module 1 Inquiry and Reply 131
Module 2 Offer and Counter-offer 139
Module 3 Order and Contract 149
Review and Assessment 4 168
Chapter Six Contract Execution 173
Module 1 Packing 177
Module 2 Shipment and Insurance 184
Module 3 Payment and L/C Amendment 196
Module 4 Complaints and Claims 204
Review and Assessment 5 214
End-of-course Revision 220
Key to Exercises 225