Introduction 1
Module One Enquiry and Reply 1
Module Two Arrival or Departure Notice/Vessel Movement 23
Module Three Pilotage 39
Module Four Procedures for Inward/Outward Ship and Cargo 55
Module Five Discharging 79
Module Six Loading 97
Module Seven Services to the Ship 121
Module Eight Services for the Seaman 139
Module Nine Claims 159
Module Ten Accounting 175
Appendix Commonly Used Shipping Abbreviations 189
References 199