PART Ⅰ OVERVIEW 1
1. Disputing Procedures 3
PART Ⅱ PROCESSES 15
2. Negotiation 17
3. Mediation 103
4. Arbitration 199
5. Hybrid Processes 223
PART Ⅲ DISPUTE RESOLUTION IN THE JUSTICE SYSTEM 241
6. Dispute Resolution in the Justice System 243
PART Ⅳ SELECTED APPLICATIONS 297
7. Family Disputes 299
8. Public Disputes 335
9. International Disputes 359
PART Ⅴ PLANNING 403
10. Designing Systems 405
11. Institutionalization 421
12. Dispute Resolution Exercises 453
Appendix A. ABA Standards for Lawyer Mediators in Family Disputes 469
Appendix B. Colorado Council of Mediation Organizations, Code of Professional Conduct 475
Appendix C. Dispute Resolution Clauses 483
Table of Cases 487
Collected References 489
Index 499