Part 1 Business Activities(商务活动) 1
Unit 1 Establishing Business Relations(建立商务关系) 3
Unit 2 Attending Conferences(出席商务会议) 14
Unit 3 Business Management(商务管理) 27
Unit 4 Office Work(办公室工作) 40
Unit 5 Telephone Conversations(电话交谈) 53
Unit 6 Job Interviewing(求职面试) 65
Unit 7 Business Advertisement(商业广告) 78
Unit 8 Business Public Relations(商务公共关系) 90
Unit 9 Recreational Activities(文娱活动) 101
Unit 10 Congratulation and Consolation(祝贺与安慰) 112
Part II Business Transactions(商务交易) 123
Unit 11 Visits and Travel(参观与旅行) 125
Unit 12 Trade Fair(商品交易) 137
Unit 13 Business Negotiations(商务谈判) 149
Unit 14 Product Description(产品介绍) 161
Unit 15 Operations and Processes(操作与过程) 173
Unit 16 Marketing and Sales(市场营销) 184
Unit 17 Delivery and After-Sales(交货及售后服务) 195
Unit 18 Import and Export(进出口贸易) 207
Unit 19 At the Customs(海关) 218
Unit 20 Payment in International Trade(国际贸易付款) 230
Part III Various Businesses(各类商务) 241
Unit 21 Tourism Industry(旅游业) 243
Unit 22 Hotel Industry(饭店业) 257
Unit 23 Shopping Business(购物业) 268
Unit 24 Banking Business(银行业) 279
Unit 25 Insurance Business(保险业) 290
Unit 26 Financial Business(金融业) 301
Unit 27 Securities Business(证券业) 312
Unit 28 Investment Business(投资业) 324
Unit 29 Real Estate Business(房地产业) 333
Unit 30 Futures Business(期货业) 344
Appendix:(附录) 355
Ⅰ. Business Correspondence(商务信函) 355
Ⅱ.Social Correspondence(社交信函) 362
Ⅲ.Fax Codes for World Main Countries(世界一些主要国家电传代号) 367