PART ONE 1
LESSON 1 AT A RECEPTION 1
Greetings and Introductions 1
Leave Taking 4
LESSON 2 TELEPHONE CONVERSATIONS 12
International Calls 12
Local Calls 14
LESSON 3 INTERNATIONAL TRAVELS 21
Making Flight Reservations 21
Checking In at an International Airport 23
LESSON 4 GOING THROUGH THE CUSTOMS 31
Exempt from Customs Inspection 31
The Diplomat 31
A Short-Term Visitor with Nothing to Declare 32
A Visitor with Something to Declare 33
LESSON 5 AT A HOTEL 39
Booking Rooms 39
Checking In 40
Checking Out 41
Making an Appointment 48
LESSON 6 APPOINTMENTS 48
Postponing and Cancelling an Appointment 50
LESSON 7 RECEIVING VISITORS 57
A First-Time Visitor 57
A Visitor with an Appointment 58
A Visitor without an Appointment 60
LESSON 8 INVITING 65
Accepting an Invitation 65
Declining an Invitation 67
Out of Stock 75
LESSON 9 DEALING WITH ENQUIRIES 75
PART TWO 75
Replies to Enquiries 77
LESSON 10 QUOTATIONS(Ⅰ) 84
FOB, Free on Board(…named port of shipment) 84
LESSON 11 QUOTATIONS(Ⅱ) 93
CFR, Cost and Freight(…named port of destination) 93
LESSON 12 QUOTATIONS(Ⅲ) 102
CIF, Cost,Insurance and Freight(…named port of destination) 102
The T-Shirt Deal 112
LESSON 13 NEGOTIATING PRICES(Ⅰ) 112
A Repeat Order 114
LESSON 14 NEGOTIATING PRICES(Ⅱ) 121
The Buyer s Market 121
A Change in the Situation 123
LESSON 15 PAYMENT 131
Terms of Payment 131
LESSON 16 LETTER OF CREDIT(Ⅰ) 141
Urging the Buyer to Open the L/C 141
Checking the L/C with the Terms of Contract 143
Asking for Amendment to the L/C 149
LESSON 17 LETTER OF CREDIT(Ⅱ) 149
The Letter of Credit Amended 152
LESSON 18 SHIPMENT(Ⅰ) 158
Getting Ready for Shipment 158
The Shipping Advice 159
Preparing the Shipping Documents 160
LESSON 19 SHIPMENT(Ⅱ) 167
Communicating by Fax 167
Another Shipping Advice(In Mr.Adams Office in Hamburg) 169
The Dispute 176
LESSON 20 A CLAIM(Ⅰ) 176
The Buyer Decides to Go to Arbitration 178
LESSON 21 THE CLAIM(Ⅱ) 185
The Seller Aggress to Come Partway to Meet the Buyer s Losses 185
The Settlement of the Claim 187
LESSON 22 ARBITRATION IN CHINA 194
PART THREE 202
LESSON 23 EXCLUSIVE SALES AGREEMENT 202
Exclusive Sales(Ⅰ) 202
Exclusive Sales(Ⅱ) 203
LESSON 24 AGENCY 211
LESSON 25 AGENT S REPORT 220
LESSON 26 A SALES GROUP DESPATCHED ABROAD(Ⅰ) 228
LESSON 27 A SALES GROUP DESPATCHED ABROAD(Ⅱ) 236
LESSON 28 A COMPENSATION DEAL(Ⅰ) 245
LESSON 29 A COMPENSATION DEAL(Ⅱ) 254
LESSON 30 A MOCK ORAL HEARING ON A HYPOTHETICAL CASE 262
Answers to Comprehension Questions 279
参考译文 285