Unit One Meeting Guests at the Airport 1
Unit Two Reservation 14
Unit Three Bell Service 27
Unit Four House-keeping Ⅰ 40
Unit Five Housekeeping Ⅱ 55
Unit Six Housekeeping Ⅲ 67
Unit Seven Information 81
Unit Eight Cashier 100
Unit Nine Food and Beverages (Ⅰ) 114
Unit Ten Food and Beverages (Ⅱ) 129
Unit Eleven Food and Beverages (Ⅲ) 143
Unit Twelve Shopping 164
Unit Thirteen Travel by Air 183
Unit Fourteen Talking About Travel 201
Unit Fifteen Sightseeing (Ⅰ) 217
Unit Sixteen Sightseeing (Ⅱ) 244
Unit Seventeen Customs 265