Section 1 Overview of Management 1
Unit 1 Overview of Management 1
Part 1 Intensive Reading Management Yesterday and Today 1
Notes 10
Part 2 Extensive Reading Introduction to Management and Organizations 11
Notes 22
Exercises 23
Part 1 Intensive Reading Economics:The Foundation of Business 24
Unit 2 The Outline of Economy 24
Section 2 Economics 24
Notes 38
Part 2 Extensive Reading Five Paradoxes of the New Economy 38
Notes 43
Exercises 44
Unit 3 Macroeconomic Problems 46
Part 1 Intensive Reading Macroeconomic Problems 46
Notes 58
Part 2 Extensive Reading A World Without Jobs 59
Exercises 62
Notes 62
Unit 4 Money 65
Part 1 Intensive Reading Money:Introduction 65
Notes 75
Part 2 Extensive Reading SoMuch for the Cashless Society 76
Notes 80
Exercises 81
Unit 5 The Strategic Role of Human Resources Management 84
Part 1 Intensive Reading Human Resources Management at Work 84
Section 3 Human Resources 84
Notes 93
Part 2 Extensive Reading Employee Attitudes and Their Effects 93
Notes 102
Exercises 103
Unit 6 Compensation 104
Part 1 Intensive Reading Establishing Pay Plays 104
Notes 112
Part 2 Extensive Reading Current Trends in Compensation 113
Notes 122
Exercises 123
Part 1 Intensive Reading Training And Developing Employees 124
Unit 7 Training And Development 124
Notes 130
Part 2 Extensive Reading Managerial Development and Training Techniques 130
Notes 137
Exercises 138
Section 4 Marketing 139
Unit 8 The Concept of Marketing 139
Part 1 Intensive Reading What Is Marketing? 139
Part 2 Extensive Reading Swatchmobile:Is the Time Right for Small Cars? 146
Notes 146
Exercises 152
Unit 9 International Marketing 154
Part 1 Intensive Reading Global Marketing in the Twerity-First Century 154
Notes 163
Part 2 Extensive Reading Wal-Mart:Piling High and Selling Cheap All Around the Globe! 163
Exercises 167
Unit 10 International Economies 168
Part 1 Intensive Reading Interdependence of Economies in the Global Marketplace 168
Notes 176
Part 2 Extensive Reading Doing Everybody s Wash-Whirlpool s Global Lesson 177
Exercises 178
Section 5 Operation Management 180
Unit 11 Overview 180
Part 1 Intensive Reading Operation and Operation Management 180
Notes 184
Part 2 Extensive Reading Supply Chain Management 185
Notes 192
Exercises 192
Unit 12 New Product Development 193
Part 1 Intensive Reading Two Common Elements for Succeeding in New Product Development 193
Notes 200
Part 2 Extensive Reading Value Engineering 201
Notes 208
Exercises 209
Unit 13 Planning and Decision 211
Part 1 Intensive Reading Methods of Planning and Decision 211
Notes 224
Part 2 Extensive Reading ERP 225
Notes 237
Exercises 237
Part 1 Intensive Reading The Strategic Management Process 239
Unit 14 An Overview on Strategic Management 239
Section 6 Strategic Management 239
Notes 245
Part 2 ExtensiveReading Legend vs. Dell 246
Notes 250
Exercises 251
Unit 15 Corporate Diversification 252
Part 1 Intensive Reading Why Diversify?Four Decades of Management Thinking 252
Notes 259
Part 2 Extensive Reading Is It Time to Give Up on AOL Time Warner? 260
Notes 263
Exercises 264
Unit 16 Strategies for the Internet Era 265
Part 1 Intensive Reading E-Commerce Business Models and Strategies for the Future 265
Notes 272
Part 2 Extensive Reading Music on the Internet 272
Notes 277
Exercises 278
Unit 17 Accounting 279
Part 1 Intensive Reading Accounting and Internal Control 279
Section 7 Accounting and Financial Management 279
Notes 287
Part 2 Extensive Reading Business Expenses 288
Notes 295
Exercises 295
Unit 18 Financial Management 297
Part 1 Intensive Reading The Fundamental of Financial Management 297
Notes 305
Part 2 Extensive Reading Financial Statements 306
Notes 309
Exercises 310
Unit 19 Investment 311
Part 1 Intensive Reading The Investment Environment 311
Notes 319
Part 2 Extensive Reading Demand and Supply Schedules 320
Notes 326
Exercises 327
Section 8 Project Management 329
Unit 20 Project and Project Management 329
Part 1 Intensive Reading An Overview of Project Management 329
Notes 338
Part 2 Extensive Reading What is Project.Management? 339
Notes 347
Exercises 347
Unit 21 Project Plan and Control 349
Part 1 Intensive Reading Planning Fundamentals 349
Notes 357
Part 2 Extensive Reading Project Control 358
Notes 368
Exercises 369
Part 1 Intensive Reading Project Roles,Responsibility,and Authority 370
Unit 22 Project Management Organization 370
Notes 377
Part 2 Extensive Reading Managing the Project Team 378
Notes 384
Exercises 384
Section 9 Information Management 385
Unit 23 Management Information System 385
Part 1 Intensive Reading Developing a Management Information System 385
Notes 392
Part 2 Extensive Reading Managing Information Technology(IT)for One-to-One Customer Interaction 394
Notes 404
Exercises 405
Unit 24 Information Management Models 406
Part 1 Intensive Reading Information Management During Systems Development:A Model for Improvement in Productivity 406
Notes 414
Part 2 Extensive Reading Four Models for a Decision Support System 416
Notes 428
Exercises 429
Unit 25 Enterprise Resource Planning 431
Part 1 Intensive Reading Enterprise Resource Planning:Developments and Directions for Operations Management Research 431
Notes 438
Part 2 Extensive Reading Issues in Implementing ERP:ACaseStudy 440
Notes 452
Exercises 452
Section 10 Quality Management 454
Unit 26 Quality Management 454
Part 1 Intensive Reading TQM-Total Quality Management 454
Notes 461
Part 2 Extensive Reading The ISO 9000 Family 462
Notes 475
Exercises 476