CHAPTER 1 THE QUALITY CHALLENGE 1
Looking Over the Shoulder 2
Quality Isn't Quite Free 3
Justifying Peer Reviews 6
Peer Reviews, Testing, and Quality Tools 8
ContentsPreface 9
What Can Be Reviewed 11
A Personal Commitment to Quality 12
CHAPTER 2 A LITTLE HELP FROM YOUR FRIENDS 13
Scratch Each Other's Backs 13
Reviews and Team Culture 15
The Influence of Culture 16
Reviews and Managers 17
Why People Don't Do Reviews 20
Overcoming Resistance to Reviews 22
Peer Review Sophistication Scale 26
Planning for Reviews 27
Guiding Principles for Reviews 29
CHAPTER 3 PEER REVIEW FORMALITY SPECTRUM 31
The Formality Spectrum 31
Inspection 33
Team Review 35
Walkthrough 36
Pair Programming 38
Peer Deskcheck 39
Passaround 40
Ad Hoc Review 41
Choosing a Review Approach 41
CHAPTER 4 THE INSPECTION PROCESS 45
Inspector Roles 46
The Author's Role 46
To Read or Not to Read 47
Inspection Team Size 48
Inspection Process Stages 50
Planning 52
Overview 52
Preparation 53
Meeting 53
Rework 55
Follow-up 56
Causal Analysis 56
Variations on the Inspection Theme 56
Gilb/Graham Method 57
High-Impact Inspection 58
Phased Inspections 59
CHAPTER 5 PLANNING THE INSPECTION 61
When to Hold Inspections 62
The Inspection Moderator 64
Selecting the Material 66
Inspection Entry Criteria 67
Assembling the Cast 69
Inspector Perspectives 70
Managers and Observers 73
The Inspection Package 74
Inspection Rates 76
Scheduling Inspection Events 78
CHAPTER 6 EXAMINING THE WORK PRODUCT 81
The Overview Stage 81
The Preparation Stage 83
Preparation Approaches 86
DefectChecklists 87
Rule Sets 88
Other Analysis Techniques 88
The Moderator'S Role 95
CHAPTER 7PUTTING YOUR HEADS TOGETHER 95
Launching the Meeting 100
Conducting the Meeting 102
Reading the Work Product 103
Raising Defects and Issues 105
Recording Defects and Issues 107
WatchingforProblems 110
Product Appraisal 113
Closing the Meeting 114
Improving the Inspection Process 115
CHAPTER 8 BRINGING CLOSURE 117
The Rework Stage 117
The Follow-Up Stage 119
The Causal Analysis Stage 121
Inspection Exit Criteria 123
Why Collect Data? 125
CHAPTER 9 ANALYZING INSPECTION DATA 125
Some Measurement Caveats 127
Basic Data Items and Metrics 129
The Inspection Database 129
Data Analysis 135
Measuring the Impact of Inspections 138
Effectiveness 138
Return on Investment 140
Efficiency 140
CHAPTER 10 INSTALLING A PEER REVIEW PROGRAM 143
The Peer Review Process Owner 143
Preparing the Organization 144
Process Assets 149
The Peer Review Coordinator 151
Peer Review Training 152
Piloting the Review Process 156
Critical Success Factors 159
CHAPTER 11 MAKING PEER REVIEWS WORK FOR YOU 159
Review Traps to Avoid 162
Troubleshooting Review Problems 164
CHAPTER 12 SPECIAL REVIEW CHALLENGES 175
Large Work Products 175
Geographical or Time Separation 177
Distributed Review Meeting 178
Asynchronous Review 180
Generated and Nonprocedural Code 181
Too Many Participants 182
No Qualified Reviewers Available 183
EPILOGUE 185
APPENDIX A PEER REVIEWS AND PROCESS IMPROVEMENT MODELS 187
Capability Maturity Model for Software 187
Goals of the Peer Reviews Key Process Area 189
Activities Performed 190
Ability to Perform 191
Commitment to Perform 191
Measurement and Analysis 192
Verifying Implementation 192
Systems Engineering Capability Maturity Model 193
CMMI-SE/SW 194
Prepare for Peer Reviews 196
Conduct Peer Reviews 196
Analyze Peer Review Data 197
ISO 9000-3 197
APPENDIX B SUPPLEMENTAL MATERIALS 199
Work Aids 199
Other Peer Review Resources 200
Glossary of Peer Review Terms 201
References 207
Index 217