1 Human Resource Management:Gaining a Competitive Advantage 2
PART Ⅰ The Human Resource Environment 39
2 Strategic Human Resource Management 40
3 The Legal Environment:Equal Employment Opportunity and Safety 72
4 The Analysis and Design of Work 108
VIDEO CASE Southwest Airlines:Competing Through People 138
PART Ⅱ Acquisition and Preparation of Human Resources 143
5 Human Resource Planning and Recruitment 144
6 Selection and Placement 178
7 Training 206
VIDEO CASE Job Search in Cyberspace 270
PART Ⅲ Assessment and Development of HR 273
8 Performance Management 274
9 Employee Development 316
10 Employee Separation and Retention 352
VIDEO CASE Von Maur:Fashionable and Effective People Practices 383
PART Ⅳ Compensation of Human Resources 385
11 Pay Structure Decisions 386
12 Recognizing Employee Contributions with Pay 420
13 Employee Benefits 448
VIDEO CASE Perks and Fitness：No Longer a Nicety but A Necessity 485
PART Ⅴ Special Topics in Human Resources 487
14 Collective Bargaining and Labor Relations 488
15 Managing Human Resources Globally 532
16 Strategically Managing the HR Function 562
VIDEO CASE Saturn Corporation and the UAW:A Test of Labor s Partnersnip with Management 602
Glossary 605
Name and Company Index 613
Subiect Index 625