Unit One 1
Text A Motivations and Preparations for Travel 1
Text B Letters 6
Text C Dialogue:At a Travel Agent's 9
Exercises 10
Unit Two 13
Text A The Travel and Tourism Industry 13
Text B Speeches 18
Text C Dialogue:At the Airport 21
Exercises 22
Unit Three 26
Text A The Lodging Industry 26
Text B Hotel Classifications 34
Text C Dialogue:Booking Hotel Rooms 39
Exercises 40
Unit Four 43
Text A The Front Office 43
Text B Organization Charts and Other Forms of Charts 49
Text C Dialogue:Registering a Tour Group 57
Exercises 58
Unit Five 61
Text A The Housekeeping Department 61
Text B Other Divisions of a Hotel 66
Text C Dialogue:The Turn-down Service 70
Exercises 72
Unit Six 75
Text A The Food and Beverage Service 75
Text B Other Divisions of a Hotel(continued) 81
Text C Dialogue:At a Chinese Restaurant 83
Exercises 85
Unit Seven 89
Text A Tourist Shopping in China 89
Text B Shopping Online in China 95
Text C Dialogue:At a Souvenir Store 99
Exercises 100
Unit Eight 103
Text A Shadow Play 103
Text B Facial Makeups of Beijing Opera 108
Text C Dialogue:Talking about Tai Chi Chuan 112
Exercises 113
Unit Nine 116
Text A The Gardens of the South 116
Text B The West Lake of Hangzhou 121
Text C Dialogue:Touring Lake Taihu 124
Exercises 125
Unit Ten 128
Text A The Gardens of the North 128
Text B The Mountain Resort 134
Text C Dialogue:Touring Forbidden City 136
Exercises 138
Unit Eleven 141
Text A An Overview of Chinese Festivals 141
Text B The Spring Festival,the Pure Brightness Festival and the Water-Splashing Festival 145
Text C Dialogue:Dragon Boat Festival 149
Exercises 152
Unit Twelve 155
Text A Christmas 155
Text B April Fool's Day and Thanksgiving Day 162
Text C Dialogue:Principal American Holidays 164
Exercises 167
Vocabulary 170
Scenic Spots 190
Ⅰ.Best Scenic Spots in the World 190
Ⅱ.Best Scenic Spots in China 233
Appendix 275
1.世界主要国家和地区 275
2.世界各国航空公司 279
3.中国主要航空公司 284
5.中国历史年代表 285
4.国际常用货币 285
6.客房服务常用词汇 288
7.各种酒类 300
8.西式菜单 304
9.中式菜单 317
10.中国部分旅游网址 331
11.其他国家/地区部分旅游网址 332
12.中国各地旅游景点网址 333
主要参考书目 349