Attending to Room Reservation(房间预订服务) 1
Situational Dialogues(情景对话) 1
Collection of Expressions(表达荟萃) 15
Attending to a Check-in Guest(入住接待服务) 17
Situational Dialogues(情景对话) 17
Collection of Expressions(表达荟萃) 33
Situational Dialogues(情景对话) 37
Attending to a Staying Guest(居留接待服务) 37
Collection of Expressions(表达荟萃) 55
Attending to a Check-out Guest(离店接待服务) 57
Situational Dialogues(情景对话) 57
Collection of Expressions(表达荟萃) 67
Attending to Table Reservation(餐桌预订服务) 69
Situational Dialogues(情景对话) 69
Collection of Expressions(表达荟萃) 79