Unit 1 When They First Meet 1
Unit 2 Could I Have Your Name,Please? 14
Unit 3 I’d Like to Speak to 27
Unit 4 What Do You Like? 40
Unit 5 George Went to Help His Grandmother 50
Unit 6 Problems with Invitations 61
Unit 7 You’d Better Take a Break 71
Unit 8 You Can’t Miss It 81
Unit 9 I’d Prefer a Refund 91
Unit 10 He is Easy-going 103
Unit 11 I Prefer an Economy Class 114
Unit 12 I’d Like a Double Room 125
Unit 13 Shall We Book a Table First? 136
Unit 14 I’d Like to Open an Account 147
Unit 15 The Letter is Overweight 157