1 A brief history of project management(and why you should care) 1
Part One PLANS 19
2 The truth about schedules 21
3 How to figure out what to do 39
4 Writing the good vision 65
5 Where ideas come from 85
6 What to do with ideas once you have them 107
Part Two SKILLS 127
7 Writing good specifications 129
8 How to make good decisions 149
9 Communication and relationships 169
10 How not to annoy people:process,email,and meetings 185
11 What to do when things go wrong 205
Part Three MANAGEMENT 231
12 Why leadership is based on trust 233
13 How to make things happen 251
14 Middle-game strategy 271
15 End-game strategy 293
16 Power and politics 319
Notes 343
Annotated bibliography 351
Acknowledgments 357
Photo credits 359
Index 361