Unit 1 An Introduction to Logistics and Supply Chain 1
Unit 2 Customer Service and Logistics 19
Unit 3 Purchasing and Supplier Management 35
Unit 4 JIT and Lean Production 57
Unit 5 Warehousing Management 73
Unit 6 Inventory Control 91
Unit 7 Logistics Simulation：The Beer Game 107
Unit 8 Packaging and Logistics 121
Unit 9 Transportation 133
Unit 10 Logistics Simulation：Milk-run Delivery 153
Unit 11 Logistics Costs Management 155
Unit 12 Third Party Logistics and Fourth Party Logistics 173
Unit 13 Global Logistics 191
Unit 14 Logistics Information Systems and E-commerce 203
Unit 15 Logistics Simulation：A Simplified ERP Run 219
Unit 16 Logistics and E-retailing 227
Unit 17 Reverse Logistics 237
Unit 18 Green Logistics 251