Chapter One Meals 1
Unit 1 Table Reservation 4
Unit 2 Arranging Meals 6
Unit 3 Enjoying the Meal 8
Unit 4 Chinese Cuisine 9
Unit 5 Payment 12
Chapter Two Lodging 17
Unit 1 Room Reservation 19
Unit 2 Check-in＆Check-out 21
Unit 3 House-keeping Service 24
Unit 4 Foreign Exchange Service 25
Unit 5 Guest Service 28
Chapter Three Transportation 33
Unit 1 On the Plane 35
Unit 2 Traveling by Train 38
Unit 3 Traveling by Bus 42
Unit 4 Transportation and the New Generation 44
Unit 5 Discussing the Itinerary 45
Chapter Four Sightseeing 51
Unit 1 Meeting on Arrival 53
Unit 2 Visiting Scenic Sites 55
Unit 3 Providing Information about Different Tours 59
Unit 4 Finding Missing Tourists 61
Unit 5 Seeing Tourists Off 63
Chapter Five Shopping 69
Unit 1 Souvenirs 71
Unit 2 Garments 72
Unit 3 Jewelry 74
Unit 4 Cosmetics 76
Unit 5 Groceries 77
Chapter Six Entertainment 83
Unit 1 Concert Halls and Concerts 84
Unit 2 Bars and Clubs 86
Unit 3 Recreation 88
Unit 4 Movies 89
Unit 5 Traditional Chinese Entertainment 91
Chapter Seven Special Service 95
Unit 1 At the Cloakroom 97
Unit 2 Communication Service 100
Unit 3 Providing Information 101
Unit 4 Secretarial Service 103
Unit 5 Recreation Service 105
Chapter Eight Handling Complaints 109
Unit 1 A Mistake in a Table Reservation 111
Unit 2 Complaints about Room Cleaning 113
Unit 3 Complaints about an Annoying Call 115
Unit 4 Complaints about the Room Facilities 116
Unit 5 Complaints about the Meal 118
Appendix 1 Glossary 123
Appendix 2 Commonly Used Expressions in Tourism旅游常用表达法 133
参考译文及答案 139
参考书目 186