Part 1 Fundamental Techniques in Handling People 2
1.“If You Want to Gather Honey,Don't Kick Over the Beehive” 2
2.The Big Secret of Dealing with People 18
3.“He Who Can Do This Has the Whole World with Him.He Who Cannot Walks a Lonely Way” 31
Part 2 Ways to Make People Like You 31
1.Do This and You'll Be Welcome Anywhere 52
2.A Simple Way to Make a Good First Impression 65
3.If You Don't Do This,You Are Headed for Trouble 74
4.An Easy Way to Become a Good Conversationalist 83
5.How to Interest People 93
6.How to Make People Like You Instantly 98
Part 3 How to Win People to Your Way of Thinking 98
1.You Can't Win an Argument 112
2.A Sure Way of Making Enemies—and How to Avoid It 119
3.If You're Wrong,Admit It 131
4.A Drop of Honey 139
5.The Secret of Socrates 148
6.The Safety Valve in Handling Complaints 154
7.How to Get Cooperation 159
8.A Formula That Will Work Wonders for You 165
9.What Everybody Wants 170
10.An Appeal That Everybody Likes 178
11.The Movies Do It.Tv Does It.Why Don't You Do It? 184
12.When Nothing Else Works,Try This 189
Part 4 Be a Leader:How to Change People without Giving Offense or Arousing Resentment 189
1.If You Must Find Fault,This Is the Way to Begin 196
2.How to Criticize—and not Be Hated for It 202
3.Talk About Your Own Mistakes First 206
4.No One Likes to Take Orders 212
5.Let the Other Person Save Face 215
6.How to Spur People on to Success 219
7.Give a Dog a Good Name 224
8.Make the Fault Seem Easy to Correct 229
9.Making People Glad to Do What You Want 233
Part 5 Letters That Produced Miraculous Results 233
Part 6 Seven Rules for Making Your Home Life Happier 233
1.How to Dig Your Marital Grave in the Quickest Possible Way 250
2.Love and Let Live 256
3.Do This and You'll Be Looking up the Time-Tables to Reno 259
4.A Quick Way to Make Eyerybody Happy 263
5.They Mean so Much to a Woman 266
6.If You Want to Be Happy,Don't Neglect This One 269
7.Don't Be a“Marriage Illiterate” 273