Project 1 Job Application 1
Task 1 Resume 2
Task 2 Cover Letter 25
Project 2 Internal Communication 42
Task 1 E-mail 43
Task 2 Memo 66
Task 3 Notice and Agenda 84
Task 4 Minute 98
Project 3 External Correspondence 124
Task 1 Announcement 125
Task 2 Invitation Letter 138
Task 3 Inquiry Letter 152
Project 4 Publicity 170
Task 1 Company Profile 171
Task 2 Product Presentation 193
Project 5 Business Report and Proposal 208
Task 1 Graphs 209
Task 2 Report 237
Task 3 Business Proposal 256
Appendix 1 Job Titles 277
Appendix 2 Action Verbs 279
Appendix 3 Job Advertisements 281
Appendix 4 Ten Rules for Business Writing 284
Appendix 5 Full Block Letter Format 293
References 295