Part One Fundamental Techniques in Handling People 3
1 "If You Want to Gather Honey,Don't Kick over the Beehive" 3
2 The Big Secret of Dealing with People 21
3 "He Who Can Do This Has the Whole World with Him.He Who Cannot Walks a Lonely Way" 38
In a Nutshell 60
Part Two Six Ways to Make People Like You 63
1 Do This and You'll Be Welcome Anywhere 63
2 A Simple Way to Make a Good First Impression 79
3 If You Don't Do This,You Are Headed for Trouble 89
4 An Easy Way to Become a Good Conversationalist 100
5 How to Interest People 112
6 How to Make People Like You Instantly 118
In a Nutshell 133
Part Three How to Win People to Your Way of Thinking 137
1 You Can't Win an Argument 137
2 A Sure Way of Making Enemies-And How to Avoid It 146
3 If You're Wrong,Admit It 161
4 A Drop of Honey 171
5 The Secret of Socrates 182
6 The Safety Valve in Handling Complaints 190
7 How to Get Co-operation 196
8 A Formula That Will Work Wonders for You 203
9 What Everybody Wants 210
10 An Appeal That Everybody Likes 220
11 The Movies Do It.Tv Does It.Why Don't You Do It? 227
12 When Nothing Else Works,Try This 233
In a Nutshell 237
Part Four Be a Leader:How to Change People without Giving Offense or Arousing Resentment1 If You Must Find Fault,This Is the Way to Begin 241
2 How to Criticize—and Not Be Hated for It 249
3 Talk about Your Own Mistakes First 254
4 No One Likes to Take Orders 260
5 Let the Other Person Save Face 263
6 How to Spur People on to Success 268
7 Give a Dog a Good Name 275
8 Make the Fault Seem Easy to Correct 281
9 Making People Glad to Do What You Want 287
In a Nutshell 294
Part Five Letters That Produced Miraculous Results 309
Part Six Seven Rules for Making Your Home Life Happier 309
1 How to Dig Your Marital Grave in the Quickest Possible Way 309
2 Love and Let Live 317
3 Do This and You'll Be Looking up the Time-Tables to Reno 320
4 A Quick Way to Make Everybody Happy 325
5 They Mean so Much to a Woman 329
6 If You Want to Be Happy,Don't Neglect This One 332
7 Don't Be a"Marriage Illiterate" 337