Chapter 1 Introduction 1
1.1 Rationale of the Study 1
1.2 The Problem 3
1.3 Significance of the Study 8
1.4 Definition of Terms 9
Chapter 2 Theoretical Background 11
2.1 Review of Related Literature 11
2.2 Theoretical Framework 39
2.3 Conceptual Framework 39
Chapter 3 Methodology 42
3.1 Research Environment 42
3.2 Research Respondent 42
3.3 Research Instrument 43
3.4 Design of the Study 51
Chapter 4 Presentation,Analysis and Interpretation of Data 53
4.1 Profile of Selected Managers 53
4.2 The Influence of Emotion on Decision-Making Style 55
4.3 The Influence of Personality on Decision-Making Style 62
4.4 The Influence of Tacit Knowledge on Decision-Making Style 66
4.5 The Interaction among Emotion,Personality,Tacit Knowledge and Decision-Making Style 71
4.6 Recommendations to Improve Decision-Making Level of SMEs Managers 88
Chapter 5 Summary,Findings,Conclusions and Recommendations 90
5.1 Summary 90
5.2 Findings 90
5.3 Conclusions 92
5.4 Recommendations 93
Appendices 97
Appendix 1 Rowe's Decision Style Inventory 97
Appendix 2 Emotion Scale 102
Appendix 3 Chinese Personality Scale 103
Appendix 4 Questionnaire on Enterprise's Tacit Knowledge 110
Bibliography 117
后记 133