Chapter One As a Security Guard 3
Unit One Greeting 3
Unit Two Directing 8
Unit There Offering Help 16
Chapter Two As a Security Inspector 29
Unit Four Keeping Order 29
Unit Five Checking Documents 37
Unit Six Personal Inspection 43
Unit Seven Luggage Inspection 51
Unit Eight To Do the Handover 56
Chapter Three As a Business Attendant 67
Unit Nine Welcome to the Airport Trading Shop 67
Unit Ten Suggestions about Sale 73
Unit Eleven Counter Sale 79
Unit Twelve Check out 97