Unit One Communication Skills:Conversational Skills 1
Unit Two Communication Skills:Nonverbal Commmunication 13
Unit Three Communication Skills:Cross-Cultural Communication 31
Unit Four Communication Skills:Classroom Communication 45
Unit Five Communication Skills:Male-Femalc Communication 63
Unit Six Communication Skills:Listening Skills 77
Unit Seven Communication Skills:Telephone Skills 89
Unit Eight Communication Skills:Team Skills 103
Unit Nine Communication Skills:Problem-Solving Skills 113
Unit Ten Communication Skills:Debating Skills:Expressing Opinions 125
Unit Eleven Communication Skills:Presentation Skills(1) 139
Unit Twelve Communication Skills:Presentation Skills(2) 151
Unit Thirteen Communication Skills:Job Interviewing Skills 165
Appendix Activity Forms 179