Unit 1 Canvassion（揽货） 1
Section 1 Situational Dialogues 2
Section 2 Format Writings 4
Section 3 Knowledge Linkage 8
Section 4 Skills Development 9
Unit 2 Enquiry and Quotation（询价与报价） 15
Section 1 Situational Dialogues 16
Section 2 Format Writings 18
Section 3 Knowledge Linkage 23
Section 4 Skills Development 25
Unit 3 Warehousing（仓储） 31
Section 1 Situational Dialogues 32
Section 2 Format Writings 34
Section 3 Knowledge Linkage 38
Section 4 Skills Development 41
Unit 4 Packaging（包装） 46
Section 1 Situational Dialogues 47
Section 2 Format Writings 50
Section 3 Knowledge Linkage 54
Section 4 Skills Development 57
Unit 5 Loading（装货） 63
Section 1 Situational Dialogues 64
Section 2 Format Writings 66
Section 3 Knowledge Linkage 71
Section 4 Skills Development 73
Unit 6 Unloading（卸货） 79
Section 1 Situational Dialogues 80
Section 2 Format Writings 82
Section 3 Knowledge Linkage 85
Section 4 Skills Development 89
Unit 7 Documents（制单） 95
Section 1 Situational Dialogues 96
Section 2 Format Writings 99
Section 3 Knowledge Linkage 108
Section 4 Skills Development 110
Unit 8 Commodity Inspection（报检） 115
Section 1 Situational Dialogues 116
Section 2 Format Writings 118
Section 3 Knowledge Linkage 122
Section 4 Skills Development 124
Unit 9 Customs Clearance（报关） 130
Section 1 Situational Dialogues 131
Section 2 Format Writings 133
Section 3 Knowledge Linkage 142
Section 4 Skills Development 145
Unit 10 Account Settlement（结算） 151
Section 1 Situational Dialogues 152
Section 2 Format Writings 154
Section 3 Knowledge Linkage 157
Section 4 Skills Development 161
Unit 11 Claim and Settlement（索赔与理赔） 166
Section 1 Situational Dialogues 167
Section 2 Format Writings 170
Section 3 Knowledge Linkage 174
Section 4 Skills Development 177
附录A 世界主要航线及港口一览表 183
附录B 世界主要船公司名称及标志 186
附录C 货运代理常用单证样表 190
附录D 练习题参考答案 195
参考文献 204