Unit One i 1
Listening and Talking 1
Asking for Suggestion and Preference 1
Intensive Reading 4
Text A The Pleasure of Transforming Your Hobby into Your Profession 4
Text B Top 10 Habits of Happy People 9
Learning Strategy 13
Unit Two 25
Listening and Talking 25
Asking for and Offering Help 25
Intensive Reading 28
Text A Reciprocal Altruism and Teamwork-Using Human Nature to Motivate Employees 28
Text B Helping Others Brings the Same Pleasure We Get from the Gratification of Personal Desire 32
Learning Strategy 36
Unit Three 47
Listening and Talking 47
Calling the Police 47
Intensive Reading 50
Text A The Police—Serving the Community 50
Text B Say Thank You to the Police 55
Learning Strategy 59
Unit Four 71
Listening and Talking 71
At the Hospital 71
Intensive Reading 74
Text A Emotional IQ 74
Text B Stress and Its Repercussions 78
Learning Strategy 82
Unit Five 97
Listening and Talking 97
At the Bank 97
Intensive Reading 100
Text A Preventing Identity Theft and Credit Card Fraud:How to Protect your Credit Information 100
Text B Online Banking and Its Advantage 105
Learning Strategy 110
Unit Six 121
Listening and Talking 121
At the Hair Salon 121
Intensive Reading 124
Text A Early History of Barbering 124
Text B My Story 128
Learning Strategy 132
Unit Seven 144
Listening and Talking 144
Expressing Anger and Regret 144
Intensive Reading 147
Text A How Water Shortage Can Impact You 147
Text B Energy Crisis:Let's Stop Ignoring the Obvious 152
Learning Strategy 158
Unit Eight 171
Listening and Talking 171
Expressing Complaints and Gratitude 171
Intensive Reading 174
Text A Cyberculture:Society,Culture,and the Internet 174
Text B Open Communication:from Counterculture to Cyberculture 179
Learning Strategy 184
Unit Nine 199
Listening and Talking 199
Expressing Likes and Sympathy 199
Intensive Reading 202
Text A The Gratitude Attitude 202
Text B Gratitude Is the Key to a Better World for Everyone 207
Learning Strategy 212
Unit Ten 222
Listening and Talking 222
Looking for Jobs and Talking About Future 222
Intensive Reading 226
Text A Fit for Work 226
Text B Employability Uncovered 230
Learning Strategy 235
References 248