Unit One Business Letter-Writing 1
Unit Two Establishing Business Relations 17
Unit Three Enquiries and Replies 41
Unit Four Offer and Counter Offer 59
Unit Five Orders and Acknowledgements 85
Unit Six Packing 111
Unit Seven Shipment 129
Unit Eight Terms of Payment 153
Unit Nine Insurance 189
Unit Ten Complaints,Claims and Adjustments 211
参考文献 233