Unit 1 New Business Opening 1
Section 1 Practice Notice 2
Section 2 Company Profile 5
Section 3 Product Presentation 9
Section 4 Commercial Advertisement 12
Unit 2 Credit Investigation 21
Section 1 Letter of Credit Investigation 22
Section 2 Favorable Reply 25
Section 3 Unfavorable Reply 28
Unit 3 Establishment of Business Relations 37
Section 1 Letter ofEstablishing Business Relations 38
Section 2 Favorable Reply 41
Section 3 Unfavorable Reply 44
Unit 4 Business Negotiation 51
Section 1 Inquiry and Offer 52
Section 2 Counter-offer and Acceptance 57
Unit 5 Payment 65
Section 1 L/C Operation 66
Section 2 Other Payment Letters 69
Unit 6 Goods Delivery 75
Section 1 Packing 76
Section 2 Shipment 79
Unit 7 Insurance and Claims 87
Section 1 Insurance 88
Section 2 Claims 92
Unit 8 Transaction Review 99
Section 1 For Acceptance 100
Section 2 For Dishonour 103
Unit 9 Agency 109
Section 1 General Agency 110
Section 2 Sole Agency 116
Unit 10 Social Communication 125
Section 1 Invitation 126
Section 2 Appointment 129
Section 3 Congratulations and Wishes 131
Section 4 Reservation 134
Appendix 141
Part 1 Commonly Used Vocabulary in International Trade 141
Part 2 Commonly Used Contracts and Agreements 147
Part 3 Relative Documents and Credits 163
References 173