Module Ⅰ Job Hunting 1
Item 1 Job Application Letters 1
Item 2 Resume 12
Module Ⅱ Workplace Communication 24
Item 3 Memos and Telephone Messages 24
Item 4 Notices and Posters 34
Item 5 Emails and Faxes 43
Item 6 Notes and Requests for Leave 57
Item 7 Schedules and Programs 64
Item 8 Letters of Invitation and Replies 76
Item 9 Apologies 87
Module Ⅲ Business Correspondence 97
Item 10 Letters of Establishing Business Relations 97
Item 11 Letters of Inquires 109
Item 12 Letters of Offers 122
Item 13 Letters of Counter-Offer 135
Item 14 Letters of Orders 146
Item 15 Letters of Complaints and Claims 156
Item 16 Letters of Urging Payment 168
Module Ⅳ Access to CET Writing 179
Item 17 Argumentation 179
Item 18 Exposition 191
Item 19 Speeches 201
Item 20 Reports(Narrative ＆ Business) 213
Item 21 Graphs and Tables 224
Keys 236
Keys to Item One 236
Keys to Item Two 240
Keys to Item Three 244
Keys to Item Four 247
Keys to Item Five 250
Keys to Item Six 259
Keys to Item Seven 262
Keys to Item Eight 268
Keys to Item Nine 271
Keys to Item Ten 275
Keys to Item Eleven 279
Keys to Item Twelve 285
Keys to Item Thirteen 292
Keys to Item Fourteen 297
Keys to Item Fifteen 301
Keys to Item Sixteen 307
Keys to Item Seventeen 311
Keys to Item Eighteen 317
Keys to Item Nineteen 321
Keys to Item Twenty 327
Keys to Item Twenty-One 331
References 336